Terms of service: dental treatment

Who we are and what we do

TraVal is a coordination and support service. Medical treatment is provided by the clinic in Tbilisi, under its own professional responsibility. The information on this site is general. It is not medical advice and does not replace an examination by a doctor.

We are not a clinic and not a tour operator. We arrange the treatment, transfers, accommodation and interpreting for you, and stay in touch with you all the way.

• Business name and registration number: [business name and registration number]
• Address: [address]
• Contact: [contact details: WhatsApp and email]

Who provides the service

• Treatment: a dental clinic in Tbilisi, by a dentist with 27 years of experience and his team. The clinic works under Georgian law and is responsible for the treatment.
• Transfers, accommodation and trip days: a local tour operator in Georgia.
• Coordination, support and contact with you: TraVal.

Your quote and changes to the plan

Every quote is personal. The dentist puts together a treatment plan and a quote after seeing your panoramic X-ray, before you book a flight. Asking for a quote is free and does not commit you to anything.

The quote is based on the X-ray you sent. If the examination on site shows that more treatment is needed, you will get an updated quote and decide whether to go ahead.

What is included and what is not

• Included: a treatment plan and a quote before your flight.
• Included: the treatment itself, including materials and lab work.
• Included: airport pick-up and rides to every appointment.
• Included: support and interpreting at the clinic.
• Included: accommodation, as you chose.
• Included: a treatment summary and X-rays to take home.

• Not included: flights. We will help you pick dates that suit the treatment.
• Not included: travel insurance. We strongly recommend it.
• Not included: meals, apart from those included with the accommodation.
• Not included: treatment found to be needed only at the examination on site. It is priced separately, and only with your approval.

Deposit and payment

Your booking is confirmed when you pay a deposit of [deposit percentage] of the package price. You pay the rest at the clinic.

Cancelling and changing dates

[cancellation and refund terms]

The full details are in the cancellation policy. Nothing in these terms takes away a right to cancel that the law gives you.

Warranty on the treatment

[the clinic's warranty terms: how long, what is covered and where repairs are done]

You go home with a treatment summary and X-rays you can show any dentist in Israel, and with a direct line to us and to the clinic.

TraVal does not provide medical treatment. What you should know about the treatment itself is in the medical disclosure.

Flights, insurance and the travel warning

• Flights are not included. You book them yourself.
• Travel insurance is not included and is your responsibility. We strongly recommend it.
• Israel's National Security Council publishes a travel warning for Georgia. Read the current travel warnings (opens in a new tab) before you book.

Privacy and medical information

X-rays and medical information are stored securely and passed only to the treating clinic in Tbilisi, to prepare your treatment plan. If the package includes transfers, accommodation or trip days, the local tour operator gets only what it needs for them: your name, dates and number of travellers. The X-ray never goes to the operator. You can ask to see, correct or delete your details at any time.

All the details are in the privacy policy.

Photos and reviews

We will not publish a photo of you, an image of your treatment or a review in your name without your separate written consent.

Questions, complaints and law

A question or a complaint? Write to us: [contact details: WhatsApp and email].

[governing law and jurisdiction]