Terms of service: trips
The terms of TraVal Away: planning and coordinating private trips in Georgia. Please read them before you send a request.
Draft: this wording is waiting for a lawyer's review
Last updated:
Who we are and what we do
TraVal plans and coordinates the trip. The travel services themselves (accommodation, transport and guiding) are provided by a local operator in Georgia, whose details appear in the quote you receive.
We are not a tour operator. A local tour operator in Georgia is the one who actually provides the services.
Your quote
Every quote is personal. A suggested itinerary with a price comes after a short conversation, and asking does not commit you to anything. The price depends on the number of travellers, the number of days, the level of accommodation and the season.
What you get in writing before you pay
A day-by-day itinerary, the names of the hotels, the type of vehicle, the meals included, the total price and the cancellation terms.
What is included and what is not
Accommodation with breakfast, all transfers, a driver and a guide, and entry to the sites on the itinerary. Flights, insurance and meals not stated in the quote are not included.
Deposit and payment
[deposit amount, who is paid and when]
Cancelling and changing dates
[cancellation and refund terms, under the law and the operator's policy]
The full details are in the cancellation policy. Nothing in these terms takes away a right to cancel that the law gives you.
Travel warnings, insurance and passports
Before you book, we will point you to the current travel warnings from Israel's National Security Council. Travel insurance is your responsibility, and we strongly recommend it.
Privacy
Your details are used only to plan the trip and are passed only to the local operator. You can ask to see, correct or delete them at any time.
All the details are in the privacy policy.
Photos and reviews
We will not publish a photo of you or a review in your name without your separate written consent.
Questions, complaints and law
A question or a complaint? Write to us: [contact details: WhatsApp and email].
[governing law and jurisdiction]